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Student Information Clerk - Work2Learn (Casual)

Posting Details

Position Information

Job Title Student Information Clerk - Work2Learn (Casual)
About the University
It’s your time to shine!
Work where the world comes to create, discover and learn.
We are one of Canada’s top universities and leading research institutions. With more than 8,000 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, ULethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute, each in their own way, to establishing ULethbridge as Canada’s destination university. In 2022, Lethbridge was recognized as one of Canada’s top small cities.
Position Details
The Student Enrolment and Registrar Services (SEARS) Office requires the services of 2 part-time (approx 10 hours per week) temporary Student Information Clerk (Work to Learn) to commence work: September 3, 2024 to April 30, 2025.

Students, staff, and faculty need a friendly person to answer their questions in a direct, clear, confident, and professional manner. The SEARS Office is the primary point of contact for students and the community to receive reliable information, support, and advice on a wide range of topics. The SEARS Office is the public face for the University of Lethbridge services. The SEARS Office is the students’ problem-solving destination. As an Information Clerk, you will assist students through their entire education cycle from application to convocation.

This is a customer service position delivering front-line service to students, staff, faculty, and the general public. The successful candidate must have excellent interpersonal skills and will be responsible for fielding inquiries and communicating information regarding university policy and procedures pertaining to a variety of areas (including but not limited to) timetabling, admissions and registration processes. These inquiries may be in person, via email or by telephone. Other duties include processing data entry, operating a multi-line phone system, assistance to other units in the SEARS Office and additional duties as assigned.

Hourly Rate: $26.38/Hour
Position Qualifications
Experience in delivering a high standard of customer service when dealing with the public, excellent keyboarding skills and accuracy, good communication, analytical and organizational skills, the ability to exercise independent judgement, the ability to multi-task, and the ability to maintain effective working relationships with the University community is essential. Experience with Microsoft office and Outlook is an asset.

Eligibility requirements include: student must be an undergraduate, domestic student; must be a full-time student in Academic Good Standing, must demonstrate financial need by completing a scholarship application (especially section on financial need as per https://uleth.academicworks.ca/users/sign_in) Feel free to consult with the Scholarships and Student Finance office to ensure eligibility.
Starting Salary Range (at 1.0 FTE) Hiring Range indicated in Position Details
Full Salary Range (at 1.0 FTE)
Campus
Employment Group AUPE
Position Category
Posting Detail Information

Open Date 06/03/2024
Close Date 08/01/2024
Open Until Filled
Desired Start Date 09/03/2024
Position End Date (if temporary) 04/30/2025
Special Instructions to Applicants
Employment Equity
The University of Lethbridge invites applications from all qualified candidates; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given preference.

The University of Lethbridge is committed to providing an inclusive and barrier-free work environment, including through all aspects of the hiring process. If you require support during the hiring process, please contact Human Resources at human.resources@uleth.ca so that accommodations can be put in place to support you. All private information received in relation to your request for support will be kept confidential, only information required to facilitate the accommodation will be shared with the selection committee.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Additional Documents