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We are one of Canada’s top universities and leading research institutions. With more than 8,000 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, ULethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute, each in their own way, to establishing ULethbridge as Canada’s destination university. In 2022, Lethbridge was recognized as one of Canada’s top small cities.

The University of Lethbridge Information Technology Services Department is seeking applications for the position of Application Support Analyst. This is a full-time, term position located at our Lethbridge campus to start work as soon as possible. Preference will be given to candidates who will work full-time on the Lethbridge campus; however, some hybrid work arrangements for Alberta-based candidates may be arranged.

Reporting to the Director, Applications, the Application Support Analyst is a capable and versatile professional with a broad set of technical capabilities required to support various applications across the University. This position plays a key role by collaborating with other department leads, external vendors, and the rest of the IT Services team in order to ensure these applications are properly supported, maintained, and enhanced. Numerous critical University processes rely on these applications, and therefore a high degree of planning, coordination and attention to detail is required to ensure business continuity.

This position is responsible for the application software, server configuration, web application management, security configuration, and vendor management This role will frequently work with others responsible for databases, servers, networks, and integrations, making effective communication skills essential.

The University of Lethbridge is undertaking a job classification review for Alberta Union of Provincial Employees (AUPE) positions. As such, the classification level currently assigned for this position may be adjusted as a result of this project.

The ideal candidate will have the following qualifications:

The incumbent must possess strong organizational and communication skills, and must be a self-starter and able to work with minimal supervision. Strong interpersonal skills and the ability to build and maintain strong working relationships with faculty and staff is also required.

The successful candidate can look forward to an energetic, professional team environment where there is a commitment to personal and professional growth.

The University of Lethbridge invites applications from all qualified candidates; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given preference.

The University of Lethbridge is committed to providing an inclusive and barrier-free work environment, including through all aspects of the hiring process. If you require support during the hiring process, please contact Human Resources at human.resources@uleth.ca so that accommodations can be put in place to support you. All private information received in relation to your request for support will be kept confidential, only information required to facilitate the accommodation will be shared with the selection committee.