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Database Information Specialist (Systems Support Specialist II)

Posting Details

Position Information

Job Title Database Information Specialist (Systems Support Specialist II)
About the University
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We are one of Canada’s top universities and leading research institutions. With more than 8,000 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, ULethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute, each in their own way, to establishing ULethbridge as Canada’s destination university. In 2022, Lethbridge was recognized as one of Canada’s top small cities.
Position Details
The University of Lethbridge is seeking to find a Database Information Specialist. This is a full-time, continuing position to start as soon as possible. 

Reporting to the Director, Philanthropy & Information Services, this position works collaboratively with colleagues and departments across the University to maintain and record constituent records and information within key databases that will optimize External Relations’ fundraising, donor engagement, stewardship, and alumni relations initiatives. 

The Database Information Specialist is responsible for accurately inputting, extracting, and reporting on data to support initiatives across campus and is also responsible for establishing, enforcing, and maintaining processes related to data intelligence and database hygiene, generating data exports, regularly assessing to ensure the accuracy and integrity of data quality. Additionally, the Database Information Specialist will be responsible for entering and recording donor gifts and coordinating gift reconciliation with the Financial Services department.

The University of Lethbridge is undertaking a job classification review for Alberta Union of Provincial Employees (AUPE) positions.  As such, the classification level currently assigned for this position may be adjusted as a result of this project.
Position Qualifications
Post-Secondary education in Business, Computer Science, Database Administration or related field. Preference for a Bachelor’s Degree in Business, Computer Science, Data Analytics, Records Management or related field.

4 years of full-time experience in Database Administration or Data Analysis. Experience working with CRMS or other donor/customer relationship management systems preferred.

  • Advanced technical competencies with Windows, Microsoft Office, SQL & Oracle Querying, system design, system architecture, and advanced Excel formula building and data manipulation skills.
  • Intermediate proficiency in project management.
  • Attention to detail for effective data analysis and accuracy of data entry.
  • Adaptability to analyze and interpret end-user needs.
  • Strong organizational and time-management skills, including the ability to confidently manage competing priorities and situations where demands significantly exceed the time needed to service them.
  • Excellent written and oral communication skills, including the ability to: communicate at all levels; speak clearly and persuasively in positive or negative situations; write clearly and informatively in various formats; and to target communication appropriately to various audiences.
  • Strong analysis and problem-solving techniques and abilities. Willingness and ability to make timely decisions, exhibiting sound and accurate judgment. Ability to support and explain the reasoning for decisions and include appropriate people in the decision-making process.
  • Knowledge of banking, FOIP, privacy, CRA guidelines and tax receipting rules and rules around solicitations and mass communications an asset.
  • Demonstrated experience or exposure in one or more areas of our work such as Higher Education, Communications and Marketing, Advancement, Fundraising, or Alumni Relations and Events preferred.
  • Familiarity with change and project management concepts and tools an asset.

This position requires a satisfactory Criminal Record Check. 
Starting Salary Range (at 1.0 FTE) $4,691.00 - $5,246.00 monthly
Full Salary Range (at 1.0 FTE) $4,691.00 - $5,799.00 monthly (AUPE - Grade 10)
Campus Lethbridge
Employment Group AUPE
Position Category Other
Posting Detail Information

Open Date 03/04/2024
Close Date
Open Until Filled Yes
Desired Start Date
Position End Date (if temporary)
Special Instructions to Applicants
Employment Equity
The University of Lethbridge invites applications from all qualified candidates; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given preference.

The University of Lethbridge is committed to providing an inclusive and barrier-free work environment, including through all aspects of the hiring process. If you require support during the hiring process, please contact Human Resources at so that accommodations can be put in place to support you. All private information received in relation to your request for support will be kept confidential, only information required to facilitate the accommodation will be shared with the selection committee.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Additional Documents